Privacy Policy

Confidentiality and security are core values for us, and as such, we are committed to guaranteeing the User’s privacy at all times and to not collecting unnecessary information. Below, we provide you with all the necessary information regarding our Privacy Policy in relation to the personal data we collect, explaining:

Who is responsible for processing your data. For what purposes we collect the data we request. The legal basis for processing. How long we retain your data. To whom your data is disclosed. What your rights are.

1. Data Controller
   ISOCIALWEB MARKETING, S.L. (B-66710815)
   Ctra. d’Esplugues, 47 08940 Cornellà de Llobregat (Barcelona)
   [email protected]

2. Purposes, legal basis, and retention of data

For data processing through:

Contact Form.
Purpose: To provide you with a way to contact us and respond to your requests for information, as well as to send you communications about our products, services, and activities, including by electronic means (email, SMS, WhatsApp) if you check the acceptance box.
Legal basis: User consent when requesting information through our contact form and by checking the acceptance box for receiving information.
Retention: Once your request has been resolved via our form or answered by email, unless a new processing occurs, and if you have agreed to receive commercial communications, until you request to unsubscribe.

Emails or WhatsApp messages to the contact number.
Purpose: To respond to your requests for information, handle your queries, and answer your questions or concerns. If you send us your CV, your personal and CV data may be stored in our database to participate in our current and future selection processes.
Legal basis: User consent when requesting information via email or sending us your CV to participate in our selection processes.
Retention: Once your request is answered via email, unless a new processing occurs. If we receive your CV, your data may be stored for up to one year for future selection processes.

Obligation to provide us with your personal data and consequences of not doing so:
Providing personal data requires a minimum age of 14 years or, if applicable, having the legal capacity to contract.

The personal data requested is necessary to manage your requests and/or provide you with the services you may contract, so if you do not provide them, we will not be able to properly assist you or provide the service you requested.

In any case, we reserve the right to decide whether or not to include your personal data and other information in our databases.

3. Data recipients

Your data may be communicated to:

• Third parties who help us provide IT services, such as platform providers, hosting services, maintenance, and support in our databases, as well as our software and applications, which may contain data about you.
• Advertising, marketing, digital media, and social media agencies to help us offer advertising, marketing, and campaigns, to analyze their effectiveness, and to manage your contact and inquiries.
• Third parties who help us provide digital services, CRM, web analytics, and search engines, as well as user-generated content curation tools.

4. Your rights regarding personal data

Anyone can withdraw their consent at any time, where consent has been given for the processing of their data. In no case will the withdrawal of this consent affect the execution of the subscription contract or relationships generated before the withdrawal.

Additionally, you may exercise the following rights:

• Request access to your personal data or its rectification if it is inaccurate.
• Request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
• Request the limitation of its processing in certain circumstances.
• Object to the processing of your data for reasons related to your particular situation.
• Request data portability in the cases provided for by law.
• Other rights recognized by applicable regulations.

Where and how to request your Rights:
By sending a written request to the controller at their postal or email address (indicated in section 1), including the reference “Personal Data,” specifying the right you wish to exercise and regarding which personal data.

In case of disagreements with the company regarding the processing of your data, you can file a complaint with the Data Protection Agency (www.agpd.es).

5. Security of your personal data

To safeguard the security of your personal data, we inform you that we have implemented all necessary technical and organizational measures to ensure the security of the personal data provided from alteration, loss, and unauthorized access or processing.

6. Updating your data
   It is important that you inform us of any changes to your personal data so that we can keep them updated. Otherwise, we are not responsible for their accuracy. We are not responsible for the privacy policies regarding the personal data you may provide to third parties through links available on our website.